An enterprise operations hub that pulls tasks, approvals, reports and people into one dashboard, so teams decide faster.
Role
Product Designer
Duration
2 weeks
Platform
Web application
Tools
Figma · Photoshop
The challenge
Five systems for one job.
Organisations often run operations, workflows, reporting and user administration in disconnected systems. That means fragmented information, delayed approvals, limited visibility and slow, inefficient days.
Challenge 01
Disconnected systems
Operations, workflows, reports and users each lived in a different tool.
Challenge 02
Fragmented data
No single source of truth, so numbers rarely matched across teams.
Challenge 03
Difficult navigation
Deep, inconsistent menus made simple jobs take many clicks.
Challenge 04
Limited visibility
Managers could not see the state of operations at a glance.
Challenge 05
Slow approvals
Requests waited in inboxes with no clear owner or status.
Domain understanding
One platform for every operation.
NovaOps lets an organisation manage its operations from a single place. Hover a capability to see it light up.
Operations management
Workflow automation
Reporting & analytics
Task management
Role-based access
Notifications
Document management
Administration
Business objectives
01Centralise business operations
02Improve operational efficiency
03Reduce manual processes
04Simplify navigation
05Enable faster decision-making
06Support future business growth
Foundation
Designing with limited requirements.
The brief was light, so I set clear assumptions to guide product decisions and build a scalable foundation, including room for AI later.
Desktop-first enterprise platformMultiple user rolesSecure authenticationRole-based access controlDashboard personalisationReal-time notificationsModular architectureResponsive experienceScalable component systemFuture AI integration
User personas
Three roles, three kinds of busy.
Representative users built to understand goals, responsibilities and everyday friction inside an enterprise platform.
D
David
Operations Manager · 34
“I need one place to monitor operations, approvals and team performance without switching between multiple systems.”
Monitors KPIs, approves requests, tracks team output
M
Michael
System Administrator · 30
“Managing users and permissions should be simple, secure and consistent across the entire platform.”
Manages users, roles, permissions and settings
S
Sophia
Operations Executive · 27
“I want to complete my daily tasks quickly without wasting time searching for information.”
Works through tasks, updates records, submits for approval
Research & competitive analysis
Proven patterns, fewer surprises.
I compared leading enterprise platforms to find the UX patterns that work, the industry standards users expect, and the gaps worth improving.
Finding 01
Simple navigation improves productivity
Fewer levels and predictable placement let people move without thinking.
Finding 02
Dashboards must prioritise critical information
The first screen should answer "what needs me now?"
Finding 03
Role-based dashboards reduce cognitive load
Each role sees its own work, not everyone's.
Finding 04
Global search improves accessibility
One search reaches tasks, documents, users and reports.
Finding 05
Quick actions cut task-completion time
Frequent actions live one click from the dashboard.
Finding 06
Modular dashboards scale better
Widgets can be added, removed and reordered as the business grows.
Patterns adopted
Persistent sidebar navigation
Dashboard overview
KPI summary cards
Global search
Notification centre
Patterns avoided
Information overload
Deep navigation
Hidden actions
Complex landing pages
Excessive modal interactions
Information architecture
Twelve modules, never more than two clicks deep.
A persistent sidebar holds every module. Each opens straight into its most-used views, so no task is buried.
NovaOps
Operations
Tasks
My tasks
Assigned tasks
Completed
Workflows
Workflow builder
Automation
Approval flow
Projects
Active projects
Milestones
Resources
Reports
Operational
KPI reports
Export data
Analytics
Dashboards
Insights
Trends
Users
Approvals
Documents
Calendar
Profile
Settings
User flow
From login to done, in eight steps.
The primary journey, from secure login to a completed task and back to an updated dashboard.
01LoginSecure authentication with role-based access
02DashboardView KPIs, notifications and recent activity
03Select modulePick from the persistent sidebar
04View detailsOpen the record in context
05Perform actionApprove, edit, assign or update
06SubmitOne clear primary action
07ConfirmationInstant, visible feedback
08Updated dashboardBack to an up-to-date overview
Wireframes & UI
Structure first, then polish.
Low-fidelity wireframes validated navigation, task hierarchy and critical workflows before moving to high-fidelity UI. Pick a screen to see how it evolved.
01Low-fidelity wireframe
02High-fidelity UI
UX strategy
Show less, so people do more.
Frequently used actions come first and only the most relevant information is shown. Consistent navigation, modular widgets, role-based access and a scalable component system keep the experience ready for what comes next.
Accessibility built in
WCAG AA
WCAG AA compliant colours
Keyboard navigation
Visible focus states
Accessible typography
Responsive layouts
Screen-reader friendly labels
What was delivered
From brief to handoff.
2 weeks · Web application. The main pieces of the final design:
